Published by the Rochester Sun Times News
August 17, 2025, 2:16 PM

Images: Submitted images from Dasher (Screenshots of their photos to protect their phone details).

By Lisa Loucks-Christenson

Rochester, Minn. (RSTN) —A DoorDash driver reported a troubling experience at a Subway franchise inside the South Walmart in southeast Rochester, revealing serious food safety violations that prompted the cancellation of a customer’s order.

On Aug. 16, 2025, the DoorDash driver, known as a Dasher, arrived to pick up a meal but found multiple food safety hazards, including spoiled lettuce sitting alongside fresh leaves in a frosted bin, degraded spinach, improperly stored tomatoes, bread directly on eggs, and a metal bread rack resting atop fresh bread inside the oven. Photographs taken by the Dasher, now provided to this reporter, document dangerous cross-contamination risks, particularly threatening to customers with allergies.

No employee was present when the Dasher first arrived. When an employee finally appeared, she appeared distressed and was unable to cut bread after five attempts, tossing knives aside in frustration.

The Dasher called the customer to warn them, stating, “They are having some issues here. I don’t think I’d recommend eating these sandwiches. What would you like me to do?” The customer responded, “Would you eat these?” The Dasher replied, “No.” Since the customer was unsure how to cancel the order, the Dasher spent nearly 45 minutes contacting DoorDash support, including a dropped call that required a callback, before the order was officially canceled.

Despite acting responsibly, the Dasher was compensated for only half the delivery fee and lost any tip, enduring a financial loss while protecting the customer’s health.

The reporter, Lisa Loucks-Christenson, shared that as a previous victim of food poisoning, she understands firsthand the severe consequences of unsafe food, including hospitalization and extended symptoms. She emphasizes that this report aims to prevent others from similar harm.

“This incident reveals systemic food safety failures at Subway Store #2812,” Loucks-Christenson said. “I am calling on Subway Corporate, DoorDash, and Olmsted County Public Health to immediately investigate, retrain or replace staff as necessary, and conduct unannounced inspections to protect the public.”

The story underscores the risks customers and delivery workers face when food safety standards are neglected. Community awareness and prompt action remain critical.

Lisa Loucks-Christenson
Rochester Sun Times News — Lisa Investigates™ 

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Duology Pre-Order and Launch

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Discover the complete monarch butterfly journey with Lisa Loucks-Christenson’s exclusive duology—Trio of Monarchs and Tending Monarchs. These beautifully illustrated hardcover books (8.5" x 11") offer detailed natural history studies and engaging storytelling, perfect for nature lovers, educators, and collectors.

Special Duology Pre-Order Offer – $95

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• Trio of Monarchs (Book 1) – $75 solo

• Tending Monarchs (Book 2, Valentine and Allie Adventures Series) – $35 solo

• Two signed signature art prints (one from each book) signed by Lisa Loucks-Christenson

Exclusively available through the Lisa Loucks-Christenson Network and sold in person at Peacock Books & Wildlife Art, Rochester, MN starting November 19, 2025.

Why Pre-Order?

• Meticulously documented monarch development with 40+ years of research and photography

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• Supports wildlife education and monarch conservation

How to Pre-Order

Call or text: 866-562-5125
Email: Books@LisaLC.com

Important: Both books will be sold exclusively at Peacock Books & Wildlife Art in Rochester, MN from November 19, 2025.

About Lisa Loucks-Christenson

Award-winning author, illustrator, photojournalist, and wildlife filmmaker based in Rochester, MN. Lisa blends science and art to promote environmental education through works including Don’t Eat Bees!™, Bow Wow Detectives™, and her monarch butterfly projects.

One search of my name.

1 stolen book in three formats: PDF, Mobi, e-Pub

eBook was sold, exclusively, through Amazon KDP for a few months. 

4.6/5  (1184 ratings) on the stolen work

Publisher income: $.0

Author Royalty: $.0

Streaming service that stole the book $14.95 a month, unlimited authors, works probably many of them stolen like my book. 

One DMCA take down notice.

One hour of my time.

Another site and another, eleven stolen photos. 

Book efforts tonight:
 2 Illustrations, one for the fifth book in the same series as the stolen book above.

1 illustration for my 15th book in my Courtly Cottontails series.  

One letter to the legal department at Amazon.

One letter to my attorney.

Two twitter posts to show the theft and create a time stamp.

Two emails sent to myself, to document the theft, the screenshots, the proof that I sent the take down notice stating that I am the creator, the copyright holder.

I had planned on working on another book tonight. I already had time set aside for the illustrations. 

I will address the stolen photos tomorrow. So, I'll have to be closed at the store to take care of the people stealing my work, because I'm a creator. I don't just "owe" my work to anyone. 

My work is contracted and licensed. Those licensee's expect exclusivity, sometimes, exclusivity. Now it's my problem, because the book was published. It's my fault. I deserve this. While a web of websites flashed by, each with their own maze of IP addresses, owners, proxy servers, it's my job to find the source. 

It's just become my legal right to attempt to stop the infringers. They won't have money for the copyright infringement, they never do. It'll be my expense to put out the $2500 retainer to start a case against them, start with a cease and desist, wait for them not to respond, send it again, another $250.00, and so on. 

I've been dealing with the theft of my Bow Wow Detectives® registered trademark by three infringers, one studio (well known in California), a theme park in India, where I hold the copyright, and a book that hit #1 best seller, just before they attempted to register a trademark for that series and trade name, in India, and failed. I didn't know they were Christians. That series is a Christian series. I have total faith in my Creator, and I already trust the outcome. No one beats Jesus.

Here is my book:

https://www.amazon.com/Hallowink-Hollow-Halloween-Party-ebook/dp/B0771LTHTT/ref=sr_1_8?dchild=1&keywords=Lisa+Loucks+christenson&qid=1634783664&qsid=132-5779277-1404452&s=books&sr=1-8&sres=B09G6Z2X8M%2CB082ZWL1S6%2CB0774MB15J%2CB07ZTVX6WT%2CB07K1YNHGW%2C1878569775%2CB083D1PLBP%2CB0771LTHTT%2C1877275743%2C1877275530%2C1877275727%2C1877275557%2C1877275158%2C1878569708%2C1932542272%2C1932542159&srpt=ABIS_BOOK

Here is the legal sales page on Amazon, selling their e-pub version of my work, legally.

The stolen book is NOT available as a PDF, or Mobi file.  So the infringers have made derivative works from the e-pub file, or they hacked my Adobe account, or my computer and stole the files, or stole them from my physical space (police have all those break-ins). This is why, last fall, when I had another illegal access into my store, this time at Peacock Books, this is why I told the police how quick a theft can be, and they understood stealing a penny candy on the desk, but couldn't consider that intellectual property is worth far more than a piece of candy. 

These are the only ways they could have the files. I only licensed the one file. It was published on Amazon as an exclusive product. Now they have also destroyed my ability to honestly re-list the book on Amazon--ever--exclusively, because they are selling it, illegally, depriving my publisher, me, our profits. 

This is the exact reason I sell my physical books in our networked stores, exclusively. I can monitor sales.

For ebooks we sell, exclusively in-house, I can monitor licenses, keys, downloads -- people converting the files by security measures I have personally built into every single book and illustration. Undeniable proof who owns the work, what is licensed. What is not. Like in this case: PDF and Mobi files.

I have a series of books on another site, similar to this hosting site selling works of authors. They stole 12 of the 14 books and have been making a tidy profit off the work. Again the profits: Publisher, $.0, Author: $.0. 

I demanded that they take them down. They are a well known service. They complied. Then, a month or two later, there the books were again. I called. I sent emails. I sent a new cease and desist letter upgrading the copyright infringement, per book, to the new willful copyright infringement, per book.

I was told I'd have to talk to my distributor. That they authorized the books to be on their website. That was a bad mistake on their part. I own my own 24/7 fulfillment center and distribute our titles, wherever I want since, 1987. As founder, president and ceo, I know, exactly, who my contacts are. I know every vendor, every employee. I know each and every store, the sales, tech support and who my clients are. This company is not a vendor. They are not ever going to be a vendor. Now, I have to fork out another $2500 per book, to pull these back in-house, because they thinks for now, they have the upper-hand.

Then the pandemic hit. 

This closed down that theme park stealing my Bow Wow Detectives®, for now. Last I saw the author that stole my Bow Wow Detectives® smearing my name and brand, selling tickets to the play that is called piracy, I received nothing. He went on to  win an award for his work stolen off my brand  and diluting my work, my creation and all the awards I've won writing the books, #1 best-sellers, art, cards, and 16 years of my life branding, handing out free samples, cards, readings, renting displays, advertising and more: he had updated his smear post on how I was being mean, how I thought I had that right to tell him not to steal my work, brand, creation. I saw how he had now changed the name of his play to another creators' name for their brand. That's their problem. I know how to help them if they find this post. 

California studio: I know who you are. I know what you've done. My attorney's are watching you. Enough said for now.

Google Play: you are illegally selling downloads to the Detective Bow Wow and that is in the USA, illegally, against my registered trademark. I've sent both the studio, and Google their cease and desist letters. 

So when you buy one of my books, my publishing houses' intellectual rights 100%, you are paying for copies of books that are supposed to be my right to sell. Trademarks have to be fought for, hourly, sometimes.

Hallowink Hollow™ brand That little ™ states this is my legal trademark, a mark I am using in commerce, and now, apparently, someone else is too. 

https://arne-europareisen.de/es/473sx18665l/

Lisa Loucks Christenson
Lisa@LisaLc.com
PO Box 9177
Rochester, MN 55903
866-562-5125
This book was stolen, not licensed or sold as a PDF or Mobi file.
Hallowink Hollow Halloween Party
https://arne-europareisen.de/es/473sx18665l/

Exhibit 1 Proof of DMCA TAKE DOWN NOTICE SENT. 
Exhibit 1B Proof of email sent to self as evidence, with screenshots.

Exhibit 2: Proof the DMCA NOTICE WAS RECEIVED BY INFRINGING PARTY